8 Negotiation Tactics To Help Reduce Your Credit Card Debt

Call at a good time: One of the simplest yet most effective negotiation tactics is to choose the right time to call a credit card company. Call first thing in the morning, as people are more likely to be pleasant and willing to help you out. If you call at the end of the day, people tend to be tired and cranky.

Let them know you will pay back your debt: What concerns credit card companies most are people who are trying all sorts of dirty negotiation tricks to get out of paying their debts altogether. It is crucial that you explain to them that you do intend to pay back your debt. What you are asking is some small help. If you do this nicely, you may be surprised how understanding credit card companies can be!

Take advantage of your first time: If you have not asked for a lower interest rate or to have a late fee waived with this credit card company before, make sure you tell them. These companies are usually much more generous with first time offenders than with those asking for extensions on a monthly basis.

Show them you are a loyal customer: If you've been a long-time customer or a big spender for several years, use this to your advantage. By reminding a company of your loyalty, you'll find that they will be more willing to renegotiate your credit card debt because they don't want to lose your business.

Ask for a lower interest rate: Unknown to many, credit card interest rates are often negotiable. If you have had a good payment history, you shouldn't have any problems with requesting for a lower interest rate. Explain that you'll be able to put more money towards paying off your principal balance instead of your interest rate charges.

Have late payment fees waived: This is such a simple, yet very effective bargaining tactic. Late payment fees can usually easily be waived if you settle your bill within a short period of the due date. If you have, leverage a solid credit history on top. An extra phone call, that is likely to be well worth the effort.

Request to miss a payment: If you have had some unexpected financial issues that you are expecting to resolve in the coming weeks or months, explain your situation honestly to the credit card company and ask very carefully if you could miss a payment or two. Beware though that these kind of skipped payments may have a bad impact on your credit rating.

Speak to the decision maker: An effective negotiation tip is to talk to the person in charge as soon as you can. When you first call, you will probably be diverted straight to a customer service representative. If this is the case, request to talk directly to the manager or another person who can make decisions. Don't forget to write down all the names, designations, and contact details of everyone you talk to, as well as the time, day, and details of the discussions.


A couple of weeks back, a debt collection agency based in Glendale, Calif., agreed to pay $1 million to settle complaints from the Federal Trade Commission over its business practices. The agency, which went by the name “National Attorney Collection Practices,” had been harassing delinquent borrowers with debt collection notices bearing an illustration of Uncle Sam’s fist upending some hapless soul and “shaking him down” for loose change.

The harassment didn't end there.
Targeting Spanish-speaking debtors and lower-income consumers who’d fallen behind on loans to payday lending operations, “National Attorney” inundated debtors with phone calls, postal mailings, and text messages to their cellphones that: 

  • falsely represented that its notices were coming from attorneys 
  • "unlawfully … threatened legal action, arrest, imprisonment, or garnishment" if debtors didn’t pay up 
  • and failed to include necessary “disclosures” advising debtors of their legal rights. 


In some cases, the FTC accused National Attorney of even sharing details about consumers’ debts with their friends, family, and co-workers, apparently in an attempt to pressure the consumers into paying. And to top it all off, the FTC says that National Attorney “refused to provide their business address or validation letters to consumers, thereby depriving consumers of the right to send cease-and-desist letters or to dispute alleged debts.”Summing up its charges, the FTC alleged that National Attorney “engaged in deceptive and unfair practices in almost every facet of their dealings with these consumers” — and fined the company $1 million.


Know Your Rights
Of course, the FTC can’t step in to stop every debt collector from breaking the law — at least not in real time.So what can you do to protect your rights, and prevent companies like National Attorney Collection Practices from taking advantage of you when the FTC’s not looking? Well, the first step is knowing what your rights are.Online consumer complaint service Scambook.com cites at least four main rights you have to protect yourself:

  • Keep work and home separate: National Attorneys crossed a big red line when it tried to collect debts from consumers at their place of work. Tell debt collectors not to contact you at work — ever. 
  • Let’s keep this between you and me: Even legitimate attempts to collect a debt are matters to be discussed between the lender and the debtor. If you find out that a debt collection agency has contacted your friends or family — or anyone else — about your debt, tell them to stop and then file a complaint. 
  • You catch more flies, and fewer FTC lawsuits, with honey:What constitutes “harassment” is often going to be in the eye of the beholder, but Scambook says that once communication from a debt collector has risen to the level of harassment, it’s no longer kosher. Tell them to knock it off. 
  • Support your local post office: Technology is a marvelous invention. But even so, debt collectors have no right to harass consumers over the phone and by text, by day and by night. If you are the subject of such harassment, tell them you want all future communication to be conducted by mail. This is a request they must honor. 

Also keep on the lookout for other instances where debt collectors are playing fast and loose with the rules. To name just a few violations, the FTC called out National Attorney for:
  • Failing to disclose in the very first text message that the company was a debt collector trying to collect a debt. 
  • Failing to provide details on the supposed debt the company was attempting to collect, and failing to inform the consumer of his or her right to dispute the debt’s validity. 
  • Including statements on the outside of the envelopes on postal mailings, noting that the contents relate to an attempt to collect a debt. Because these envelopes could be seen by anyone, that’s a violation of the rule against informing third parties about a consumer’s debt situation — and it’s a no-no. 

Buyers Today Want a House for the Long Haul

When Amy Lewis sits in her Lafayette, Calif., home, she can envision her three young daughters growing up there. She sees them forming lasting friendships with the neighborhood kids, graduating from the local schools, coming home for visits during college breaks.

It doesn’t stop there: The 43-year-old can also imagine grandchildren running around the halls.

It’s a different mentality than in years past, when people would buy a home, stay for several years and move up to something bigger or better. First and foremost, Lewis said she and her husband wanted an experience similar to one that they had growing up, one where the neighborhood kids went from preschool to high school together. Her parents still live in the same house they moved to when she was 2 years old (and they’re also flush with home equity in their 80s).

But Lewis adds there is another financial reason to staying put: Mortgage rates are very low, and there is a good chance it will be hard to trade in that monthly payment in several years.

“Definitely, for the next 30 years, we feel confident we want to be there,” Lewis said.

More home buyers today are planting deep roots in their communities, according to research from the National Association of Realtors. That’s especially true for buyers younger than 45 years old—those most likely to be move-up buyers, said Paul Bishop, NAR’s vice president of research.

In 2012, 27% of home buyers between the ages of 25 and 44 and 18% of buyers between the ages of 18 and 24 said that they planned to be in their homes for 16 years or longer, according to a NAR survey of 8,501 home buyers. In a comparable survey in 2006, 18% of buyers between the ages of 25 and 44 and 8% of buyers between the ages of 18 and 24 said the same.

Expectations have adjusted, and trading up is no longer the goal for many, Bishop said. People became accustomed to the move-up mentality when they’d see their neighbors move for extra square footage or a more desirable area. Now, your neighbors probably aren’t going anywhere.

“[Buying a home] is a very complex procedure—much, much more than before,” said Sherry Chris, chief executive of Better Homes and Gardens Real Estate, a national real-estate brand. “People are in it for the long haul, and it’s not just ‘I’m going to buy a house and see what happens in a few years.’”

Added Cara Ameer, broker associate with Coldwell Banker Vanguard Realty in Ponte Vedra, Fla.: “A lot of people tend now to think more logically than irrationally. They are really scrutinizing ‘do I need this?’ They’re looking at hard costs, and not throwing caution to the wind.”

Simple math

For many homeowners, it is a matter of simple math, said Jeff Taylor, co-founder of Digital Risk, a mortgage processor. Today’s buyers are capturing mortgage rates near historic lows—and that’s allowing them to get “double the house” today compared with what they could get several years ago. The monthly payment on a $300,000 mortgage for a home bought in 2005 at a 7% rate is roughly equivalent to a payment on a $600,000 mortgage obtained in 2013 at a 3.5% rate, he said.

These buyers may never even have the desire to refinance in the years ahead, since doing so would likely increase their rate. The Mortgage Bankers Association predicts rates on the 30-year fixed-rate mortgage will rise to 4.8% in the fourth quarter of 2013, and to 5.1% in the fourth quarter of 2014. A decade from now, a mortgage obtained this year will likely look very reasonable, Taylor said, compared with what’s available in the future market.

What’s more, these days home values don’t appreciate at the same rate they did seven, eight or nine years ago, Ameer said. So people don’t plan on their home appreciating by $100,000 in two years, giving them the equity to move up to a bigger home.

That said, “as you’re paying that [mortgage] down and home prices appreciate, 10 to 15 years down the road, that equity will build,” Taylor said. “We’re going to see the home being the nest egg.”

Of course, some homeowners will be tempted to tap their equity during their tenure in the home. For that, those who buy today are more likely to turn to home-equity loans instead of cash-out refinancing, so as to keep their low mortgage rates, Taylor added.

Seeing into the future

The tricky part about buying a home to live in for decades is anticipating your needs at different points of your life. Most importantly, make sure you’re buying in a prime location. A good school district might be important to you, or walkability to public transportation or shopping.

Another telltale sign of a neighborhood where you might be able to live for the long term: Blocks of homeowners who also have deeper ties to the community.

“Every area has those little places where no one moves. It can’t be replicated anywhere else,” whether the appeal is a good school district or highly sought after neighborhood amenities, Ameer said. Typically, “these areas are the best for that, for staying for a longer period of time.”

For Amy Lewis and family, their new neighborhood hits many of those points. In addition to good schools, there are many restaurants, mom-and-pop stores and ideal weather (without the kind of fog that nearby San Francisco gets). In fact, Lafayette almost feels like a “mini San Francisco,” she said.

“I grew up about 40 minutes from here, and it has a similar feel,” she said. “This is a perfect location.”

How To Consolidate Your Debt?

Are you trying to figure out how to consolidate your debt? One of our readers, Ricky, wrote on the Credit.com blog that he is “trying to consolidate bills since divorce to get back on track.”

Another reader, Norma, wrote:

I have too much credit card debt with high interest. I applied for a loan to consolidate all into one payment, I didn’t get it because of something on my credit report. My payments are always on time by using auto payments. Sears raised the interest to 16.24%, Chase raised theirs to 29.99% and there is no talking them down either. I plan not to use either of the cards again now or after they are paid off.

How can they charge such high interest on credit cards when the savings account is paying 1.25%?

Once you’ve decided to consolidate your debt, there are several important steps you need to take so that it’s ultimately beneficial for you.

1. Check your credit reports and get your credit score.

You can get your credit reports from each of the three major credit reporting agencies for free once a year at AnnualCreditReport.com. It’s a good idea to review them so you don’t end up in the situation Norma found herself in, getting denied due to a mistake or negative items you weren’t aware of on your credit reports. Your credit report should also list most, if not all, of your debts, which will help you with the second step.

You can check your credit score for free using Credit.com’s Credit Report Card. It will show you what factors in your credit are strong and what may need some work. You can also find out whether your credit is excellent, good, or not so hot.

2. Take an inventory of your debt.

Make a list of the balances you owe on each of the cards or loans you want to consolidate, the interest rates and the monthly payments. This will help you identify the debts that are most important for you to consolidate. For example, in Norma’s case, while both of her interest rates are high, she should try to consolidate the balance at 29.99% first, since it is so high.

3. Research debt consolidation options.

You may be able to consolidate with a loan from your local bank or credit union, an online lender that offers personal loans, or by transferring a balance from a high-rate credit card to a low-rate one. If you get a consolidation loan online, be sure to deal with reputable lenders as there are scammers who will take the information consumers submit with applications and use it fraudulently.

Before you apply, try to find out if the lender can provide you any information about its credit requirements. Some lenders, for example, may require a minimum credit score or won’t extend credit to those with bankruptcies listed on their credit reports.

4. Apply for a consolidation loan.

Once you’ve narrowed down the field of places to get a consolidation loan and learned as much as you can about their lending requirements, it’s time to apply for a consolidation loan. In most cases, you can get an answer almost immediately. If that answer is “yes,” you can move onto the next step.

If the answer is “no,” take a careful look at the reasons you were turned down. If you think those answers don’t really apply, try calling the lender and ask to be reconsidered for the account. If you are turned down due to the debt you are carrying, for example, but explain that you are going to use the new loan to consolidate that debt, you may have a shot at getting the loan. It doesn’t hurt to ask!

If you can’t get approved for one of these loans after trying a couple of lenders, you may want to talk with a credit counseling agency. These agencies can often help clients lower their interest rates or payments through a Debt Management Plan (DMP). If you enroll in a DMP, you’ll make one payment to the counseling agency which will then pay all your participating creditors, so even though it’s not technically a consolidation loan, it feels like one.

5. Consolidate your debt.

If you are approved for a consolidation loan, you can then use that new loan to pay off other debts. If you don’t get a new credit line large enough to consolidate all your debt, focus on paying off your higher rate loans or balances first.

6. Pay your loans off as fast as possible.

If you can add a little extra to your monthly payments, you’ll be able to pay off your new loan faster. Even if you don’t, you’ll want to do your best to avoid the temptation of tapping the credit lines you have just paid off. After all, your goal with debt consolidation should be to dig out of debt — not to dig the hole deeper!

Repair And Rebuild Your Credit With This Advice

There are plenty of TV spots and magazine ads that all promise to help you get out of debt, but these services cost a lot of money with no actual guarantee that they even work. So instead of wasting your time and money on a hope and a prayer, use the information in this article when you need to repair your credit score.

Examine your credit report and make sure it is correct. Credit reporting agencies are notorious for their inaccurate data collection. There may be errors if there are a lot of legitimate derogatory marks on your credit. If you find errors, use the FCRA challenge process to get them removed from your report.

On a yearly basis, review your credit report for items that could mean your identity has been stolen. If you see inquiries that you did not authorize or accounts opened that you do not recall, start taking action immediately to secure your identity and put a hold on your credit.

Read the Fair Credit Reporting Act because it can be of great help to you. Reading this bit of information will let you know your rights. This Act is approximately an 86 page read that is filled with legal terms. To be sure you know what you're reading, you may want to have an attorney or someone who is familiar with the act present to help you understand what you're reading.

An important tip to consider when working to repair your credit is that you should try to never just pay the minimum due on an account. This is important because not only of the duration that it will take to pay off the amount, but also because of the amount of interest you will end up paying by prolonging the loan.

Repairing your credit is like learning to walk; you need to take things one step at a time. The most important step, of course, is that first step. So now that you've been armed with the information, you need to put one foot in front of the other and work toward lowering your credit score.

Is Your Credit In The Trash? Try These Ideas For Easy Repair!

Repairing your credit can be a very difficult and discouraging undertaking. It will take some time and discipline, but once you have been able to get your good credit name back, life will be much easier for you. Read on for some useful information that can help you in your efforts to repair and restore your credit now.

If you want to fix your credit rating, start paying off your debts. Pick the credit card with the highest interest rate and work on paying that one off first. Then move down the list until you've managed to pay everything off. You start with the most first since these are going to cost you the most if you let them sit.

Switch to a cash payment plan in regards to purchases and spending. If you are not using credit, you cannot impact your history and make it worse. By limiting your usage of credit accounts and making timely payments to creditors, your repair efforts will move forward. Using available credit negates these efforts and increases the time to recover.

Nothing will repair your credit other than time. If you have late payments, defaults or even bankruptcy, your score will go down. There is no way to remove these once they have been reported. Only time and good behavior will eventually make them less and less of a determining factor in your score and the credit that you receive.

By paying your debt and bills on time, you show your creditors that you can be trusted. They will raise your credit limits accordingly, which has a good effect on your credit report. This also allows you to manage your finances much more comfortably than with a low credit limit.

As you get to retirement age, ensure your personal finance is secure by using the tools available through the social security retirement planner. They will provide you with all of the information you need to make proper decisions that can leave you set on the right track to financial success.

If you paid off an account, do not try to have it removed. Paid off accounts do have a positive effect on your FICO score, especially as they age. Every item on your report that shows that you have at some point made payments is a positive item.

Credit and spending habits differ from person to person, and so will the means and methods of repairing that credit and controlling that spending. Hopefully you have been able to garner a lot of beneficial information that will make repairing your credit a little bit easier, a little less stressful, and a lot more approachable!

Want To Repair Your Credit? Try These Tips

No one wants to have bad credit. It can make life more difficult and make you feel inadequate as an adult. Unfortunately, sometimes things happen and you find yourself with a poor credit score. Don't worry because it is possible to repair your credit. Continue reading for some things you can do to get yourself started today, repairing your credit.

If you have a credit rating that is less than 640 than it may be best for you to rent a home instead of trying to buy one. This is because any lender that will give you a loan with a credit rating like that will most likely charge you a large amount of fees and interest.

If you repair your credit score, you can save money on your insurance premiums. This refers to all types of insurance, including your homeowner's insurance, your auto insurance, and even your life insurance. A poor credit history reflects badly on your character as a person, meaning your rates are higher for any type of insurance.

Repairing your credit file can be difficult if you are opening new accounts or having your credit polled by creditors. Improvements to your credit rating take time, however, having new creditors check your standing will have an immediate impact on your rating. Avoid new accounts or checks to your history while you are improving your history.

If you have extremely bad credit, consider going to a credit counselor. Even if you are on a tight budget, this might be a very good investment. A credit counselor will explain to you how to improve your credit score or how to pay off your debt in the most efficient way possible.

The most effective way in improving your overall credit is to repair any flaws as soon as possible. Follow these tips to help raise your credit score and to make yourself feel good about life again.